Terms, Conditions & Policies

Effective Date: 5/22/2026

Welcome to Stretch 2 Recover. By booking a service, submitting a request, making a payment, or participating in a session, you agree to the policies below.

Stretch 2 Recover provides mobile assisted stretching and recovery-focused wellness services for private clients, corporate teams, gyms, country clubs, community events, and group wellness bookings.

  • Stretch 2 Recover provides assisted stretching, mobility, and recovery-focused services.

    Our services are not medical treatment, physical therapy, chiropractic care, diagnosis, or a replacement for care from a licensed healthcare provider.

    Participants are responsible for sharing any injuries, medical conditions, pain, surgeries, pregnancy, movement restrictions, or health concerns before receiving services.

    Stretch 2 Recover reserves the right to modify, shorten, or decline a session if a service may be unsafe for the participant.

  • Submitting a booking request does not automatically confirm your appointment or event.

    A booking is only confirmed once Stretch 2 Recover approves the request and receives any required booking deposit or payment.

    For corporate, community, and group bookings, final package recommendations may depend on:

    • Location

    • Number of participants

    • Requested date and time

    • Package selected

    • Travel distance

    • Setup needs

    • Event structure

    If important booking details change after confirmation, pricing, timing, or package recommendations may also change.

  • Corporate and group bookings are scheduled by time block.

    Each participant receives a personalized assisted stretch session. Session length may vary depending on the final number of participants.

    For example, larger groups may receive shorter recovery-focused sessions, while smaller groups may receive longer and more detailed stretch sessions.

    Participants should wear comfortable clothing that allows movement.

  • Mini Detox Package — $550

    Includes:

    • 3 hours on-site

    • Ideal for 4–8 participants

    • One Stretch 2 Recover recovery specialist

    • Mobile stretch table setup

    • Personalized assisted stretch sessions

    • Percussion therapy

    • Basic setup and breakdown

    • Travel included within 10 miles of Gaithersburg, MD

    Booking Deposit: $150
    Remaining Balance: $400

    Deluxe Detox Package — $650

    Includes:

    • 4 hours on-site

    • Ideal for 5–12 participants

    • One Stretch 2 Recover recovery specialist

    • Mobile stretch table setup

    • Personalized assisted stretch sessions

    • Percussion therapy

    • Basic setup and breakdown

    • Travel included within 15 miles of Gaithersburg, MD

    Booking Deposit: $200
    Remaining Balance: $450

  • A non-refundable booking deposit is required to reserve your date and time for corporate, group, and event bookings.

    Booking deposits are applied toward the total package price.

    Deposits protect the reserved time block, travel preparation, and scheduling availability.

    Mini Detox Package Deposit: $150
    Deluxe Detox Package Deposit: $200

    The remaining balance is due on or before the day of service.

  • Final payment must be completed before services begin unless otherwise agreed upon in writing.

    Accepted payment methods may include:

    • Zelle

    • Venmo

    • Card payment

    • Other approved payment methods

    Stretch 2 Recover reserves the right to delay, pause, or decline service if payment has not been completed as agreed.

  • Booking deposits are non-refundable.

    Clients may request to reschedule with at least 48 hours’ notice, based on availability.

    If a client cancels or requests to reschedule with less than 48 hours’ notice, the booking deposit may be forfeited.

    If Stretch 2 Recover needs to reschedule due to emergency, illness, unsafe weather, or unexpected circumstances, we will work with the client to find a new available date.

  • Stretch 2 Recover will arrive with enough time for basic setup before the scheduled start time.

    If the event starts late due to client-side delays, the original booked time block still applies.

    Examples of client-side delays may include:

    • Late access to the building

    • Parking issues caused by missing instructions

    • Participants not ready

    • Event schedule running behind

    • Room or setup space not prepared

    Additional time may be available for an extra fee, depending on schedule availability.

  • Travel is included within the listed service radius for each package.

    Mini Detox Package: Travel included within 10 miles of Gaithersburg, MD.
    Deluxe Detox Package: Travel included within 15 miles of Gaithersburg, MD.

    Locations outside the included radius may require an additional travel fee.

    Clients are responsible for providing the correct event address, parking details, building access instructions, and any security or check-in requirements before the event.

  • The client is responsible for providing a clean, safe, and accessible space for services.

    Stretch 2 Recover requires enough open space for:

    • Mobile stretch table setup

    • Practitioner movement

    • Participant entry and exit

    • Safe equipment placement

    Indoor space is preferred.

    Outdoor bookings may be adjusted, moved indoors, or rescheduled due to weather, unsafe surfaces, extreme temperatures, or other safety concerns.

  • Participants should not receive assisted stretching if they are experiencing serious pain, severe injury, recent surgery complications, dizziness, illness, or any condition that may make stretching unsafe.

    Participants are responsible for communicating discomfort during the session.

    Stretch 2 Recover may stop or adjust a session at any time for safety reasons.

    Stretch 2 Recover does not guarantee specific pain relief, flexibility improvement, mobility outcome, or performance result.

  • Stretch 2 Recover reserves the right to refuse or stop service if the environment becomes unsafe, inappropriate, hostile, unsanitary, or uncomfortable.

    This includes but is not limited to:

    • Harassment

    • Aggressive behavior

    • Unsafe event conditions

    • Intoxicated participants

    • Inappropriate comments or physical behavior

    • Lack of safe setup space

    If service is stopped due to unsafe or inappropriate conduct, refunds are not guaranteed.

  • For outdoor events, Stretch 2 Recover may reschedule, relocate, or adjust services due to:

    • Rain

    • Extreme heat

    • Extreme cold

    • High winds

    • Unsafe ground surfaces

    • Poor lighting

    • Any condition that affects safety or service quality

    Whenever possible, clients should provide an indoor backup location.

  • Booking deposits are non-refundable.

    Refunds are not guaranteed once a booking is confirmed, time is reserved, travel is planned, or services have begun.

    If Stretch 2 Recover is unable to provide services due to circumstances within our control, we may offer a reschedule, credit, or partial refund depending on the situation.

  • All website copy, branding, images, service names, package names, and original content belong to Stretch 2 Recover unless otherwise stated.

    Content may not be copied, reused, or reproduced without written permission.

  • Stretch 2 Recover respects your privacy.

    Information submitted through the website, booking form, email, phone, or social media may be used to respond to inquiries, schedule services, confirm bookings, process payments, and communicate service updates.

    We may collect:

    • Name

    • Business or organization name

    • Email address

    • Phone number

    • Event address

    • Preferred date and time

    • Package interest

    • Estimated participant count

    • Additional booking details

    Stretch 2 Recover does not sell your personal information.

    Information may be shared only when needed to operate the business, process payment, manage bookings, comply with legal requirements, or protect business rights and safety.

    To request an update or removal of your contact information, email:

    stretch2recover@gmail.com

  • For booking questions, policy questions, or scheduling updates, contact:

    stretch2recover@gmail.com